5HR01 Employment relationship management

Preparation for the Tasks:

• At the start of your assessment, you are encouraged to plan your work and map out
  milestones to help you monitor your progress.
• Refer to the indicative content in the unit to guide and support your evidence.
• Pay attention to how your evidence is presented.
• Ensure that the evidence generated for this assessment remains your own work.
  You will also benefit from:
• Completing and acting on Draft Assessment feedback from your assessor.
• Reflecting on your own experiences of learning opportunities and continuous professional
  development.
• Reading the CIPD Insight, Fact Sheets, and related online material on these topics as well
  as key research authors on the subject.

Scenario

The public sector organisation that you work for has recently undergone a merger with another
similar public sector organisation that has had significant staff changes across key departments.
The incoming leadership, management and people practice teams are relatively new to their posts
and have limited awareness of managing employee relations in the public sector as many of them
have been recruited from the private sector.
There are concerns that this could affect commitment to existing employee relations practices.
With this in mind, your people practice director has asked you to write a briefing paper. You need
to provide the teams with knowledge and understanding about:

a) the various forms of representation that can be employed at work and how these are used
to support workplace harmony, and

b) the different forms of conflict and dispute resolution and how to manage performance,
disciplinary and grievance matters lawfully.

Briefing paper

1. Referring to the above scenario:
   Differentiate between employee involvement and employee participation and how they
   build relationships. (AC 1.1)
2. Compare forms of union and non-union employee representation. (AC 1.2)
3. Evaluate the relationship between employee voice and organisational performance. (AC 1.3)
4. Explain the concept of better working lives and how this can be designed. (AC 1.4)
5. Distinguish between organisational conflict and misbehaviour. (AC 2.1)
6. Assess emerging trends in the types of conflict and industrial sanctions. (AC 2.2)
7. Distinguish between third-party conciliation, mediation, and arbitration. (AC 2.3)
8. Explain the principles of legislation relating to unfair dismissal in respect of capability and
   misconduct issues. (AC 3.1)
9. Analyse three key causes of employee grievances. (AC 3.2)
10. Advise on the importance of handling grievances effectively. (AC 3.3)

• Approximately 3,900 words, refer to CIPD wordcount policy (+/-10%).

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